|Advertising Reference Number||24842|
|Job Title||Call Centre Coordinator: After Hours|
|Business Unit||MHR – Head Office (Western Cape)|
|Geographical Location||MHR Head Office (Tijgerpark)|
|Province / Region||Western Cape|
|Number of Positions||1|
|Will offline applications be accepted?||No|
|Closing date – offline applications (if applicable)||Closing date: 2018/05/22|
|Requirements||Minimum Grade 12 qualification.
Proven experience within a call centre environment essential.
Prepared to work unconventional shifts.
Excellent communication, organisational and planning skills required. Strong problem solving ability essential.
Ability to work independently, coupled with strong leadership abilities.
Good interpersonal skills and the ability to function within in a team environment.
Computer literacy, administration skills and attention to details essential.
To work after hours and have reliable transportation.
Experience within a hospital environment will be advantageous.
|Key Outputs||Liaison with Clients and MHR Panel Members with regards to shift placements at hospital localities.
Resolving of Client and Panel Member queries timeously and providing continuous feedback. Administrative duties will include the update of registers, bookings and confirmations and systems management.
|Other Information||Your contribution to the company will be rewarded with a market-related remuneration package which includes membership of subsidised medical- and retirement funds, generous leave, a thirteenth cheque. Candidates who are interested in applying for this position, can apply directly at http://www.mhr.co.za|
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